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DAY SPA · MASSAGE

AI Receptionist for Spas

AI receptionist for day spas and massage studios — books singles and couples treatments, coordinates two therapists and suite availability, collects health and pressure preferences, and syncs to Mindbody, Booker, and Zenoti.

AI Receptionist for Spas product interface
THE CHALLENGE
AI receptionist for day spas and massage studios — books singles and couples treatments, coordinates two therapists and suite availability, collects health and pressure preferences, and syncs to Mindbody, Booker, and Zenoti.
ARCHITECTURAL COMPLEXITY
  1. 01

    Couples & Multi-Guest Booking

    Finds aligned slots for couples massages, holds the couples suite when required, and quotes duration-based packages (60 vs 90 minutes, add-ons, aromatherapy).

  2. 02

    Therapist & Room Coordination

    Matches gender or therapist preferences when offered, avoids double-booking providers or treatment rooms, and writes the appointment to spa scheduling software in real time.

  3. 03

    Pre-Treatment Intake

    Captures pressure preference, focus areas, injuries, pregnancy considerations, and essential-oil allergies before the guest arrives.

  4. 04

    Deposits & No-Show Control

    Supports deposit capture per policy, sends text confirmations with pre-arrival guidance, and pairs with reminder flows to protect booked revenue.

  5. 05

    High-Volume Phone Preference

    Built for the majority of spa clients who still prefer calling over web booking — especially for first visits and gift experiences.

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